Privacy policy

Last Updated: 01-12-2024

Table of Contents

Introduction
Data We Process
Access to Device Features
Why We Collect Your Data
Data Storage and Security
Disclosure of Your Personal Data
Sharing of Data
User Rights
Contact

1. Introduction

At Apprendo, we respect your privacy and value the protection of your personal data. This privacy policy explains what data we collect, why we collect it, and how we use it in our mobile app (Apprendo). This privacy statement explains what personal data we collect, how we use it, and for what purpose. Please read this statement carefully. By using our app, you agree to this privacy policy.

2. Data We Process

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. We collect and process the following personal data:

First and last name: For identification and personalization.
Email address: For account registration and communication.
Phone number: For account registration and communication.

We collect and process the following usage data:

Chats: For support and communication. These are securely stored and encrypted via AWS services.
Training progress: To track your performance and enhance our services.
Usage data: Automatically collected data such as device ID, IP address, and usage patterns within the app.

3. Access to Device Features

Our app uses the following features on your device:

Push notifications: To inform you about updates, alerts, and important messages.
Camera and video: For [e.g., recording training activities or video communication]. Access is activated only with your consent.
File storage: For securely storing and sharing data.

You can manage these permissions through your device settings.

4. Why We Collect Your Data

We use your data to:

Provide and improve the app and its functionalities.
Manage your account and deliver a personalized experience.
Contact you via email or push notifications.
Ensure the app's security and performance.
To manage your requests.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With service providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With your consent: We may disclose Your personal information for any other purpose with Your consent

5. Data Storage and Security

Your data is securely stored on encrypted servers hosted by Amazon Web Services (AWS), an international standard for data protection.We take appropriate measures to safeguard your data against unauthorized access or loss.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

6. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

7. Sharing of Data

We only share your data:

With service providers: For example, AWS, for hosting and data storage.
With your consent: In situations where you explicitly provide consent.
For legal obligations: When required by law or during legal proceedings.
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

8. User Rights

As a user, you have the following rights:

Request access to your personal data.
Correct or delete inaccurate data.
Object to the processing of your data.

Minors

Our app is not intended for users under the age of 13. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please contact us at contact@apprendo.nl.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be communicated via a notification in the app and by updating this policy on [website URL]. Please review this policy regularly for updates.

9. Contact

Do you have questions or concerns about this privacy policy? Please contact us:

Company Name: Apprendo B.V.
Email: contact@apprendo.nl
Website: www.apprendo.nl